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-Speaker, mediator, and conflict coach ,dedicated specialist in dispute resolution for over twenty years
-Founder of Mediation Training Institute International
-Author of Managing Differences: -How to Build Better Relationships at Work and Home, published worldwide in six languages
-Author of Conflict Resolution: Mediation Tools for Everyday Worklife, a featured book in the McGraw-Hill Briefcase Books series
Conflict Resolution
-Invited lecturer, Syracuse University Summer Institute on Conflict Resolution (Maxwell School), 1997-present
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-Professor of conflict management and organizational behavior, University of Hartford Graduate School of Business, 1978-1985
-Adjunct professor of conflict management, Ottawa University Phoenix and Kansas City, 1992-present
-Invited speaker at institutions worldwide, including Australia, Latin America, South Africa, Sweden, Holland, Israel, and the former Soviet Union.
-Candidate for the U.S. House of Representatives in 1998, introducing "the first non-adversarial campaign in the history of American politics"
-Cruise ship Life Enrichment Lecturer ・Celebrity Cruises and other lines
-Ph.D. in Counseling Psychology, University of Missouri, 1977. Dissertation: Categorical intergroup bias in natural groups: An empirical study of conflict in organizations
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